Reference

How md33 Handles Your Personal Information

This Privacy Policy covers what data md33 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use the lobby — and how that data is stored, used and protected.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device dataYour right to access or delete data

See the lobby Read FAQ

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

md33 applies SSL encryption across all account and payment pages. Cookies are used to keep your session active and to remember your lobby preferences — you can manage cookie settings from your browser at any time. We do not use your data to serve third-party advertising outside our own platform. All data practices here depend on applicable local law and the eligible regions this service covers.

SSL Encryption

Every page where you enter account details or payment information — including bKash and Nagad deposit screens — is served over an encrypted SSL connection.

Cookie Controls

Session cookies keep you logged in during play. You can clear or block cookies through your browser settings; doing so may log you out of your current session.

Payment Data Handling

Rocket, Nagad and bKash transaction references are stored only for payment verification and account reconciliation. We do not store your mobile banking credentials.

Data Retention

Account identity records and payment logs are retained in line with financial record obligations. Browsing and session data is held for a shorter period and then deleted.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about how your data is stored, want to correct something on your account, or need to submit a deletion request, our support team handles privacy queries directly. You can reach us through the channels below. We aim to respond to data-related requests within a reasonable timeframe, and we will confirm receipt of your message when it arrives.

What Information We Hold and Why

md33 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with md33, we collect the details you submit at registration — your name, email address, mobile number and date of birth. When you deposit or withdraw using bKash, Nagad or Rocket, we record the transaction reference and wallet number linked to

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your account; we do not store your full mobile banking PIN or password. We also collect device and browser data — IP address, session timestamps and pages visited — to keep your account secure and to identify unusual login attempts. If you contact our support team,
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the conversation is stored against your account record. We use this data to process your payments, verify your identity, and respond to account queries. We do not sell your personal data to third parties. We may share it with payment processors like bKash, Nagad and Rocket
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strictly to complete your transaction, or with legal authorities where required by applicable law. Your data is held on servers with SSL encryption. Retention periods vary by data type — payment records are kept longer than browsing logs, in line with financial record requirements. You can
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request a copy of your data or ask us to delete non-essential records by writing to our support channel. Availability of this service depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on md33

Below are the questions we hear most often about how md33 handles account and payment data. If your question is not here, contact our support team directly through live chat or email.

We collect your name, email, mobile number and date of birth at registration. If you deposit via bKash, Nagad or Rocket, we also record the wallet number and transaction reference linked to your account.

We share your payment details with bKash, Nagad or Rocket only to complete your transaction. We do not sell your data. We may disclose it to authorities where required by applicable law in eligible regions.

Log in and use the Help section to submit a data access request, or contact our support team by email. Include your registered mobile number so we can locate your account record quickly.

You can request deletion of non-essential data — such as browsing logs — through the Help section or via email. Payment and identity records must be retained for the period required by applicable financial law.

Cookies keep your session active and remember your lobby preferences. You can manage or clear cookies through your browser settings at any time; clearing them will end your current logged-in session.

We store only the wallet number and transaction reference needed to verify your payment. Your mobile banking PIN and password are never collected or stored by md33 at any point.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRoulette Roundtable Appmd33 App

How md33 Handles Your Personal Information

Data Handling, Cookies and Account Security

SSL Encryption

Cookie Controls

Payment Data Handling

Data Retention

How to Contact Us About Your Privacy

Common Questions About Your Data on md33

01 What personal data does md33 collect when I open an account?

02 Does md33 share my data with third parties?

03 How do I request a copy of my data?

04 Can I ask md33 to delete my account data?

05 How does md33 use cookies on the site?

06 Is my bKash or Nagad wallet number stored securely?

Privacy Policy

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