Verifying Your md33 Account
Account verification is how we protect your balance — it makes sure only you can withdraw from your account. The process asks for a government-issued photo ID and a document that confirms your name matches the wallet you use for payments. Upload clear images through the verification section in your account settings. Our team reviews submissions and confirms the outcome by notification.
Verified accounts face fewer interruptions when withdrawing and receive faster support responses when something needs checking. Think of it less as a hurdle and more as the lock on your own account.
- Open verification settings — Find the Identity Verification section inside your account profile.
- Upload your ID — Submit a clear photo of a government-issued ID — National ID card works well.
- Match your wallet name — The name on your ID must match the name registered on your bKash, Nagad or Rocket account.
- Await confirmation — We review and notify you once verification is complete, usually without further follow-up needed.